How do I Set Up my UNCW Email Account in Outlook on a Mac?


How do I set up my UNCW email account in Outlook on a Mac computer?


All faculty, staff and students have the ability to set up Outlook for Mac with their UNCW email.

  1. Open Outlook.
  2. Select "Outlook" from the menu bar in the top left of the screen.
  3. A drop-down menu will populate, select "Preferences."

    screenshot of preferences within outlook

  4. Click add email account OR click ‘ + ‘ at bottom > new account.

    Add accounts picture

    Add Account screenshot

  5. Enter your full UNCW email address (ex.

    enter email account

  6. Select "Continue."
  7. Sign into the UNCW sign-in page with domain credentials.
  8. For your organizational account, enter your UNCW email/domain password.

    enter uncw username and password

  9. A pop-up box may populate asking, "Outlook was redirected to the server to get new settings for your account..."
    • Select the check box: "Always use my response for this server."
    • Select "Allow."
  10. Your email should start to sync, which may take several minutes.  

If you need further assistance, please submit a service request or CHAT with TAC


Article ID: 12266
Tue 4/19/16 12:47 PM
Tue 3/16/21 9:04 AM