How do I Turn On or Off the Cached Exchange Mode?


What is cached Exchange mode, and how do I turn it on/off?


All faculty, staff and students have the ability to turn off and on cached Exchange mode. 

  1. Open Outlook and click "File" in top left corner.
  2. Choose "Account Settings," then select "Account Settings" from drop-down menu.

    Info menu

  3. Highlight the account and click "Change."

    Email Account Settings

  4. Select your desired "Cached Exchange Mode" setting.

    Offline Settings

  5. Click "Next" and then "Finish."

*Please note: Cached Exchange Mode is an optional setting in Microsoft Outlook, turned off by default. This setting allows you to choose how many weeks/months/years of email you wish to download to your computer. We recommend turning this setting on if your Outlook program begins to respond more slowly over time.

If you need further assistance, submit a service request or CHAT with TAC.


Article ID: 12271
Tue 4/19/16 1:00 PM
Tue 9/8/20 9:51 AM