How do I Use the "Hold" Function on my Landline Phone?


How do I use the "Hold" function on my landline phone?


All faculty, staff and students have the ability to use the hold function on their UNCW landline phones.

Instructions for placing a call on hold:

  1. Depress the switchhook and listen for the dial tone. Always have a dial tone before dialing the code when you have a party on the line.
  2. Dial the call hold code *55; listen for dial tone.
  3. Lay the handset down. Your first party will be on hold until you return.


To resume a call on hold:

  1. Hang up. Your telephone will ring. Answer and resume conversation.

If you need further assistance, submit a service request or CHAT with TAC.


Article ID: 33634
Wed 7/19/17 7:21 PM
Tue 9/8/20 9:55 AM