What are the FAQs for Banner 9? (HR)


What are the FAQs for Banner 9? (HR)


All staff have the ability to review these questions.

  • What changes should I expect to see in Banner 9 for Human Resources? 

    • Banner 9 brings with it a new user interface and improved navigation and accessibility. The Banner 9 administrative applications—including Banner Human Resources, Banner Finance, Banner Student, Banner Accounts Receivable, Banner Financial Aid, and Banner Advancement—all now have a consumer-web feel. Users will benefit from an intuitive, modern experience, whether they’re accessing applications via mobile, portal, or self-service interfaces. Each application includes usability improvements, easing the learning curve and reducing the need for training. Power users, too, will gain enhanced usability and navigation without losing their familiar business rules and shortcuts. It will also give you greater flexibility as you’ll be able to run Banner on any browser or tablet. So while the administrative applications have a new look and feel, the functionality still works in the same familiar way. You will not need to learn a new application; you will just learn new navigation. You can view a demo of Banner Human Resources Administration here.

      In addition to an updated user experience in the administrative Human Resources application, there are several Banner 9 self-service application updates for Human Resources. While institutions are not required to upgrade to Banner 9 self-service by the end of 2018, these are valuable improvements to consider.  These include:

    • Employee Profile: an intuitive entry point for employees to access their personal, employment, and job-related information. View a demo here.
    • Position Description: time-saving functionality for creating, editing, standardizing, routing, and approving position descriptions in Banner Human Resources, making posting on multiple job-search sites faster and more efficient. Position Description feeds into the Ellucian Talent Management component.
    • Labor Redistribution: newly streamlined tools for initiating a labor redistribution in Employee Self-Service, routing it for approval, and maintaining the history for audit purposes.
    • Effort Reporting: now streamlined - an efficient process for reporting on effort charged to grants and facilitating A-21 compliance. (For clients in the United States only.)
  • What is the context behind the upgrade timeframe? Can this be pushed out?

    • A significant driver for this timeframe is that Banner 8 administrative applications (or Banner INB) run on Oracle Forms 11gR2. Oracle Forms and Reports 11gR2 is ending Oracle’s Extended Support on Dec. 31, 2018 and entering Sustaining Support starting Jan. 1, 2019.

      Oracle’s Sustaining Support does not include:

      • New feature updates, fixes, security alerts, data fixes, and critical patch updates
      • New tax, legal, and regulatory updates
      • New upgrade scripts
      • Certification with new third-party products/versions
      • Certification with new Oracle products

      Ellucian recognizes this level of support for Oracle Forms and Reports would not be acceptable to institutions therefore we are moving Banner 8 administrative applications to Sustaining Support starting Jan. 1, 2019.  Banner 8 self-service does not depend upon Oracle Forms, and will continue to be supported beyond Dec. 31, 2018.  Institutions are encouraged to upgrade their administrative applications first.

  • What happens if we can’t upgrade to Banner 9 in time? What are the risks?

    • As you know, Ellucian will move Banner 8.x administrative forms to Ellucian’s Sustaining Support status on January 1, 2019.  This move aligns to the extended support date for Oracle Forms 11gR2 ending on Dec. 31, 2018.

      Once in Sustaining Support, there will be no new software releases, patches or fixes, regulatory updates, or solution enhancements.  Sustaining Support begins at the end of Maintenance Support and lasts until Ellucian announces End of Life. 

      Risks:  If an institution remains on Banner 8 administrative forms past 2018, and runs into any issues or requires application changes such as regulatory updates, Ellucian will not be able to provide assistance on these issues beyond Action Line support.

  •  What are the regulatory risks / timeline I need to consider?

    • Ellucian plans to deliver Banner 8 regulatory releases, including Financial Aid updates for 2019-20 processing, through November 2018. However, they strongly encourage customers to complete the move to Banner 9 administrative applications before starting 2019-2020 financial aid processing to ensure continuity and minimize disruptions as you move into 2019. By staying current on the software and upgrading before the end of 2018, we ensure the safest path forward for your institution.

      Ellucian does not plan to deliver any Banner 8 regulatory updates for administrative applications in December 2018 (e.g. U.S. W-2s, Canadian T-4s, etc.) due to the small window in which they can be used effectively. As a reminder, once in Sustaining Support, there will be no new software releases, patches or fixes, regulatory updates, or solution enhancements for Banner 8 administrative applications, even if related to 2018 processing and reporting. 

      Note: This information ONLY applies to Banner 8 administrative applications on Oracle Forms; all Banner Self-Service regulatory updates will continue to be released in Banner 8.

  • What training or re-training of staff will be needed to use the new system?

    • Very minimal training is needed for the new user interface. For the forms, Banner 8 to Banner 9 was a “one to one” form replacement, so all fields and completion processes will be the same for users. Think of this move as moving from an older version of an email solution (like Microsoft Exchange) to a newer version (like Office365). Most users have been able to pick it up with little to no training.

  • So what’s the bottom line and what should I do next? 

    • Keep in mind that getting the administrative applications moved over to Banner 9 is most important, and must be done by December 31, 2018 to receive needed regulatory updates, and other software updates. Take a look at the Banner 9 administrative applications videos so that you know what to expect.

      Also, while it is possible to run Banner 8 SSB and Banner 9 INB concurrently, the Banner 9 self-service applications have significant improvements in functionality, usability and navigation. You may wish to become familiar with all that Banner 9 has to offer beyond the administrative functions.

If you need further assistance, submit a service request or CHAT with TAC.


Article ID: 35107
Thu 8/10/17 3:33 PM
Tue 9/8/20 10:47 AM