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How do I Set Up and Access Adobe Creative Cloud Applications?
Knowledge Base
Software
Adobe Software
How do I Set Up a VPN (Virtual Private Network) on my Windows PC Computer? (New VPN Client)
Knowledge Base
WiFi, Networks, Web Apps, Websites, & Virus Safety
WiFi & Network Connections
VPN & Remote Access
How do I Set Up Horizon on my Computer?
Knowledge Base
Software
Horizon
How do I Connect an Xbox One to UNCW's Network?
Knowledge Base
WiFi, Networks, Web Apps, Websites, & Virus Safety
WiFi & Network Connections
Entertainment Devices
In order to submit a request for an entertainment device go to the service catalog (uncw.edu/tac) and type entertainment device in the search bar. Or, copy this url:
https://uncw.teamdynamix.com/TDClient/Requests/...
How do I Access my TIMMY Storage Folder?
Knowledge Base
File Storage & Servers
OneDrive, Sammy, Timmy, Samba/CIFS, ARC
Timmy Folder
How do I Connect my PlayStation 4 to UNCW's Network?
Knowledge Base
WiFi, Networks, Web Apps, Websites, & Virus Safety
WiFi & Network Connections
Entertainment Devices
How do I Set Up a VPN Connection on a Mac? (New VPN Client)
Knowledge Base
WiFi, Networks, Web Apps, Websites, & Virus Safety
WiFi & Network Connections
VPN & Remote Access
How do I Connect to UNCW's Wireless Network?
Knowledge Base
WiFi, Networks, Web Apps, Websites, & Virus Safety
WiFi & Network Connections
Wireless
How do I Find My MAC Address?
Knowledge Base
Computers, Devices, Printers, Cable TV Service
Computers & Devices
How do I Change my UNCW Account Password?
Knowledge Base
UNCW Account
How do I Register or Update my Password Change Authentication Methods?
Knowledge Base
UNCW Account
How do I Open a Shared Mailbox on a Windows Computer?
Knowledge Base
Email & Calendar
Email
How do I Change my Password on my UNCW-Owned PC when Teleworking?
Knowledge Base
UNCW Account
How do I install Office 365 on my Personal PC or Mac?
Knowledge Base
Software
Microsoft Office
How do I use Remote Desktop (Windows to Windows)?
Knowledge Base
WiFi, Networks, Web Apps, Websites, & Virus Safety
WiFi & Network Connections
VPN & Remote Access
Where can I find Loaner Computer Equipment to Check Out on Campus (Laptops, Chargers)?
Knowledge Base
Computers, Devices, Printers, Cable TV Service
Computers & Devices
How do I Request Adobe Creative Cloud Applications for University-Owned Machines?
Knowledge Base
Software
Adobe Software
How do I set up UNCW Email (Office 365) on my iPhone/iPad?
Knowledge Base
Email & Calendar
Email
How do I Set up Two-Factor Authentication (2FA) with Duo Mobile on my UNCW Account?
Knowledge Base
UNCW Account
How do I connect my smart tv to the Internet?
Knowledge Base
WiFi, Networks, Web Apps, Websites, & Virus Safety
WiFi & Network Connections
Entertainment Devices
How do I Connect to UNCW's Network via Ethernet? (Windows 10)
Knowledge Base
WiFi, Networks, Web Apps, Websites, & Virus Safety
WiFi & Network Connections
Wired
How do I obtain Adobe Acrobat Pro for my University-Owned Computer?
Knowledge Base
Software
Adobe Software
How do I Use Software Center (PC) and Self Service (Mac) on my UNCW-owned machine?
Knowledge Base
Software
How Do I Set up UNCW Email (Office 365) on Android?
Knowledge Base
Email & Calendar
Email
How do I Connect to Hawkwifi with an Android Mobile Device?
Knowledge Base
WiFi, Networks, Web Apps, Websites, & Virus Safety
WiFi & Network Connections
Wireless