How Do I Fix Connection Errors in ImageNow?

Question

How do I fix connection errors in ImageNow?

Answer

     All faculty and staff have the ability to access ImageNow

1. If you get a connection error in ImageNow (Perceptive Content 7), please check your Connection Profiles. 
2. You will want both a TEST and a PROD profile. Please open the yellow icon for Perceptive Content and then click on the double arrows in the top left corner. Edit or Create your profiles as follows:

If you need further assistance, please submit a service request or CHAT with TAC.