Two-Factor Authentication Support (2FA)

Why request this service?

UNCW supports Duo to add Two-Factor Authentication (2FA) as an additional security measure to prevent unauthorized access to your account. Once enabled, signing into your account will require your password and a second form of authentication, such as your phone or tablet, when logging in from a new device or location, or at periodic intervals. This prevents anyone but you from accessing your account, even if your password is known.

Request this service if you cannot log into your account or are having issues with Two-Factor Authentication(2FA).

*Please note: this service was previously called "MFA or Multifactor Authentication".

Who can request this service?

Faculty, Staff and Students

Are there any fees or additional costs?

There are no fees or additional costs for this service.

Submit a Ticket


Service ID: 42895
Fri 4/3/20 3:55 PM
Tue 9/15/20 1:06 PM