How do I Browse the Service Catalog?

Question

Answer

All faculty, staff and students have the ability to browse the Service Catalog.
 

Browsing by Category:
 

  1. When on the ITS home page.
     
  2. Click the "Services" tab along the top toolbar.

    main screen

     
  3. Once you select "Services," all of the UNCW ITS service categories appear.
  4. Under each category name is a short description of the services that fall within it.

    • Some categories consist of sub-categories that further breakdown and organize services.

category list

 


 

Browsing in Alphabetical Order:

 

  1. To browse services in alphabetical order, select "Services" from the home toolbar and a secondary toolbar will appear.

    services

  2. From the secondary toolbar, select "Services A-Z."

    Services from A to Z

     

  3. Along the top of this page, you may select a particular letter to view all services that begin with that letter. If no letter is selected, you may scroll down to see all of the alphabetically grouped services starting with A all the way down to Z. 


Browsing by Popular Services:

 

  1. If interested in viewing the newest or most requested services, begin by selecting "Services" from the ITS Homepage toolbar.
     
  2. From here, you will see boxes along the right-hand side of the page.
     
  3. The first box contains "My Recent Requests."
     
  4. The next box contains five of the most "Popular" services within the catalog.

    • To see more than five services, select "View All Popular Services" at the bottom of either box.
       


Browsing by Tags:

 

  1. The last box along the right side of the "Services" page contains the most "Popular Tags" for classifying services.

    Popular Tags List

     
  2. Like the "Popular Services" boxes, there is a "View All" button if you wish to view all tags used to classify services within the catalog. 

If you need further assistance, please contact the TAC at 910-962-4357, or submit a service request.

Details

Article ID: 16745
Created
Mon 9/26/16 12:43 PM
Modified
Mon 7/8/19 4:32 PM