How do I Use the "Hold" Function on my Landline Phone?


Question

How do I use the "Hold" function on my landline phone?

Answer

All faculty, staff and students have the ability to use the hold function on their UNCW landline phones.

Instructions for placing a call on hold:
 

  1. Depress the switchhook and listen for the dial tone. Always have a dial tone before dialing the code when you have a party on the line.
     
  2. Dial the call hold code *55; listen for dial tone.
     
  3. Lay the handset down. Your first party will be on hold until you return.

     

To resume a call on hold:
 

  1. Hang up. Your telephone will ring. Answer and resume conversation.

If you need further assistance, please contact the TAC at 910-962-4357, or submit a service request.

Details

Article ID: 33634
Created
Wed 7/19/17 7:21 PM
Modified
Tue 7/2/19 8:40 AM