How Do I Transfer A Call on a UNCW landline phone?


Question

How do I Transfer a Call on a UNCW landline phone?

Answer

All faculty, staff and students have the ability to transfer a call on a UNCW landline phone.
 

  1. Depress the switchhook and listen for dial tone.
     
  2. Dial the number of the party to whom you wish to transfer call.
     
  3. When third party answers, announce call. You may announce the call to the third party in private. Your first party is still excluded from the call. After announcing the call depress the switchhook again for 3-way call.
     
  4. Hang up. When you hang up, the other two parties will be connected. Your call is transferred.

 

*Please note: If the third party's line is busy or if their telephone is not answered, depress the switchhook and you will be reconnected immediately.


If you need further assistance, please contact the TAC at 910-962-4357, or submit a service request.