| Desktops |
Computer hardware that runs Microsoft Windows, macOS, or Linux. |
| Laptops |
Computer hardware that is portable and utilizes Microsoft Windows OS, macOS, or Linux. |
| Tablets |
Mobile devices that are portable and run Android, iOS, or Windows. There are also cellular-enabled tablets. |
| Cell Phones |
Mobile devices are primarily used for communication, not as laptops. A cell phone typically has access to a cellular radio system so it can be used over a wide area, without a physical connection to a network. |
| Printers |
A machine for printing text or pictures onto paper. |
| Servers |
A computer program or device that provides service to another computer program and its users, also known as the client. In a data center, the physical computer on which a server program runs. |
| Computer Manufacturers & Product Models |
Every Computer Manufacturer (ex, Dell, HP, Lenovo, Apple) may have several different product models. Typically, a product model refers to a specific group of products that are highly similar in performance and features and share many common parts, but may vary in industrial design or minor features. |
| Custom Machine Details |
Definitions |
| Service Tag |
Established by the manufacturer of the machine. |
| Serial Number |
Established by the manufacturer of the machine. It is a duplicate of the service tag. Service Tag/Serial Number should always match. |
| Device Use Classification |
What is the primary purpose or use of the computer? Options are:
Instructor Station =Computers in a classroom used by instructors for teaching purposes.
Student Station = Computers primarily used by students for academic use (labs, research/testing,
learning commons, laptop carts, etc.)
Loaner = Computers that are available from a loaner pool of equipment to be loaned to students,
faculty or staff.
Employee = computers assigned to employees for individual use.
Speciality = Computers used for a specific reason (DE control, scoreboard, electron microscope,
vendor-supplied, kiosks, etc.)
PCI Device = Configured specifically for PCI compliance (e.g., credit card processing, ticket sales, etc.)
Shared = machines shared between part-time employees, student employees, etc.
|
| Product Model |
As determined by the Manufacturer |
| Status |
The status of an asset indicates where it is in its Lifecycle.
New = asset has not yet been assigned a status, newly received asset, or just purchased.
Inventory = assets that are not in use but are available for deployment.
In Use = asset is being used for a specific purpose and will be assigned a classification.
Surplus = asset has been sent to the Surplus Warehouse but has not yet been disposed of.
Disposed = asset has been disposed of by UNCW.
Missing = asset cannot be located, but the client doesn't believe it was stolen, and a police report has not been filed; asset has never been verified, or the verification was less than 80%; or asset has been disabled on the network.
Unverified = asset has not been verified by the Asset Coordinator or Asset Authority during the verification process in TIM Verify.
Police Report = stolen, and a police report has been filed.
Unknown = from the original import of assets to the ITAM DB, the asset has never been verified.
Returned to Vendor = assets that were purchased and received, but for one reason or another needed to be returned to the vendor.
Invalid Asset - assets that have been incorrectly entered into ITAM. This includes:
Computers with incorrect ST/SNs created via LUNA due to inaccurate data. Monitors, port replicators, and other miscellaneous hardware not currently tracked in ITAM but added through sync processes from Dell, uShop, or other sources.
|
| Owning Acct/Dept |
The department that owns the asset. |
| Owner/User/Custodian |
The current registered user of the asset. |
| Location |
The current location/building of the asset, can be a building, special location, telework or unknown. |
| Location Room |
The current location/room, can be a building, special location, telework or unknown. |
| Condition |
Excellent = asset is in excellent working condition, most likely new and/or has never had any hardware trouble tickets opened for it.
Good = asset is in good working condition, most likely only one or two years old, may have a couple of hardware tickets open for it.
Fair = asset is in okay working condition, most likely two to four years old, approaching Lifecycle retirement, may have multiple tickets open or it.
Poor/Needs major repairs = asset is not in good working condition, needs major repairs, four plus years old, most likely approaching or past Lifecycle retirement, may have multiple hardware tickets open for it. Could be a computer that has just had major damage regardless of the age and tickets.
Not Working = not working at all. May not power up, nothing can be done to repair the asset.
Not Rated = the asset condition has never been rated. |
| Last Login User |
Last user that logged into the asset in the last (X) days |
| Visibility |
Indicates if the asset is currently active, last seen in 30,90, etc. days. |
Is Primary Machine
Being replaced with LifeCycle Eligible |
Yes = primary asset assigned to the owner.
No = the secondary asset assigned to the client. |
| Last Verified Date |
This is the date that the asset was last verified in TIM Verify. |
| Last Verified By |
This is the person who completed the asset verification in TIM Verify. |
| HD Disposal Bin Batch Number |
This field will be used for IT HAM Support to enter the Bin number that the HD was placed in for disposal. |
| Visibility |
|
| System Hardware Details - obtained from JAMF for Apple & Absolute for MS Operating Systems |
Definitions |
| Processor Type |
Asset processor type |
| Physical Memory Storage |
Physical memory available for the asset |
| Hard Drive Information |
Details about the hard drive; serial number, size, interface, etc |
| Primary Hard Drive Model |
Model of the primary hard drive for the asset |
| Primary HDD Storage Size |
Available hard drive storage for the asset |
| MacAddress |
Unique address of the asset, assigned by the manufacturer |
| Operating System |
Windows or macOS, based on the operating system installed on the asset |
| Acquisition Details |
Definitions |
| PONumber |
Purchase order number |
| Purchase Cost |
Total cost of the asset |
| Requesting Acct/Dept |
The department that entered the request to purchase the asset |
| Requestor |
An individual in the department who entered the purchase request for the asset |
| Purchased as LifeCycle |
Yes or No as defined by Resource Management |
| Acquisition Date |
Date that the asset was purchased |
| Expected Replacement Date |
Date that the asset will most likely be life cycled, 5 years from the acquisition date |
| Warranty Information |
Definitions |
| Warranty Description |
Description of the warranty that was purchased with the asset |
| Warranty Type |
The type of warranty as described by the vendor |
| Warranty Activation |
When the warranty is available |
| Warranty Expiration |
When the asset is no longer covered by the manufacturer's warranty |