Body
Questions Answered in this Article
Access & Log In
UNCW Support
Apporto Support
Answers
All faculty, staff and students have the ability to use and access Apporto to access the UNCW virtual desktop environment.
Accessing Apporto
Direct URL
- You can access Apporto directly by visiting: https://uncw.apporto.com/
Access Apporto in mySeaport
- Visit mySeaport
- Look for Apporto in the “Apps” section on the home screen.
Logging into Apporto
- After accessing Apporto, click the "Log In" button.
- If not already logged in, you will be redirected to a UNCW login page.
- Please log in to your UNCW account and authenticate using your preferred option.
Accessing Apps & Software
- Once logged into Apporto, click the "Launch" button from the "UNCW Desktop" option.
TECH TIP: The "App Store" is an Apporto dashboard where all the UNCW applications and software are stored.
- The UNCW Desktop will load in a new tab.
- Select the "Start" button from the taskbar and search for the app you want to launch.
Accessing Your UNCW OneDrive
Apporto Help & Support
General Apporto Information
- Details about Apporto, including available software, benefits, and additional resources, can be found on the ITS Apporto page.
Apporto Issues & Questions
- If something is not working as expected or you have questions about using Apporto, please reach out through our Apporto Issues & Questions service.
Application & Software Requests
Apporto Transition Support
- If you need help with the transition from Horizon to Apporto, please contact us.
After Hours Support for Time-Sensitive Technical Issues
*Please note: If you have an urgent issue outside of regular business or TAC support hours, you can submit a request directly to Apporto for help.
- From the Apporto dashboard, click "Help" in the top-right corner.
- A menu will appear.
- Choose "Support Request" at the bottom of the list.
- This will open the Apporto support page, where you can submit your request.
If you need further assistance, please submit a service request or CHAT with TAC.