How do I Restart a Course in Percipio?
Summary
New article for Percipio, an on-demand learning platform.
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Questions Answered in this Article
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All faculty, staff and students have the ability to restart a course in Percipio to meet a business requirement or obtain an updated completion certificate.
*Please note: The restart option applies only to courses (not videos or other content types). Restarting creates a new activity record with no previous progress or test scores, and you must meet all completion requirements again. A restarted course generates a new certificate date; your "Digital Badge" remains unchanged.
How to Restart a Completed Course in Percipio
- Log in to Percipio with your UNCW credentials.
- Select "My Learning."
- Select the course to restart.
- Select the ellipsis to open the "Actions" menu.
- Choose "Restart course."
- Confirm "Restart course."
TECH TIP: If "Restart course" is not available from the "Actions" menu, the course may not be eligible for multiple completions.
How to Restart an Unfinished Course in Percipio
- Log in to Percipio with your UNCW credentials.
- Select "My Learning."
- Select the course to restart.
- Select "Launch" to re-launch the course.
- Select "Restart."
What Happens after Restarting a Course
- A new course record is created.
- Previous progress, test scores, and completion data are cleared for the new record.
- The learner must complete the course again from the beginning.
- After completion, the learner can download an updated certificate with a new date.
If you need further assistance, please submit a service request or CHAT with TAC.
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Article ID:
171864
Created
Thu 6/11/26 11:01 AM
Modified
Fri 6/26/26 10:38 AM
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