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Categories (11)
Email & Calendar
Outlook & Calendar Issues, Distribution Group, Shared Mailbox (MEPF), & Listserv Creation, Changes, or Issues
UNCW Account
Account Unlock, Password Resets, Name Changes, Temporary & Guest Accounts, Account Extensions
Banner, Canvas, DocuSign, mySeaport, & SeaNet
Appworx, Banner, Canvas, mySeaport, SeaNet, DocuSign and ImageNow/Perceptive Experience
WiFi, Networks, Web Apps, Websites, & Virus Safety
Wired & Wireless, VPN, Firewall, Web Design & Web Applications, Malware (Virus) Removal
Computers, Devices, Printers, Cable TV Service
Desktops, Laptops, Cameras, Tablets, Cell Phones, TVs, & Cable TV Service
Software
Cloud-based software, Horizon, Adobe Creative Cloud, Excel, Maple, Word, PowerPoint, OneNote, SAS, SPSS, etc.
AV Assistance, Classroom Tech Support, DE, & Skillport
TV’s, Instructor’s Stations, Clickers, Zoom, Lecture Capture, Light Board, Live Event Sound and Video
Communication Services
Office Phone, Softphone & Mobile Phone Service, Voicemail, Billing, Conference Calls, Reimbursements
File Storage & Servers
Sharepoint, OneDrive, Sammy, Timmy, Samba, ARC, Server Support, Database Administration, Restore from Backup
Reporting, Surveys & Forms, ITS Projects & myTAC Support
SSRS & ODS Reporting, Google Analytics, Online Survey Tool, ITS Projects, myTAC portal
Business Affairs
This category contains service request options for Finance and Human Resources.
Services (1)
Report an Issue with Connecting your Gaming Console or Smart Device
Additional Resources
Popular Services
Office Phone and Voicemail Service Request
Computer Requests
Request a UNCW Account for a Guest or Vendor, or Extend an Account for a Guest, Vendor, or Temporary Employee
Adobe Creative Cloud Request
Software Installations, Updates and License Transfers
My Recently Visited Services
Create a Custom Course in SkillPort
Report an Issue with Connecting your Gaming Console or Smart Device
Report Creation (New)
ITS Project Request
mySeaport Support
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Troubleshooting
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Email
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SSRS
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ODS
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Account
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