ITS has received reports that some users are experiencing issues connecting to Mersive when entering a Mersive device’s IP address directly into a web browser. Users may see an error indicating the device’s security certificate has been revoked.
Workaround Available
To continue using Mersive, please use the Mersive Solstice app.
Mersive is working to resolve the underlying issue, but a resolution timeline is not yet available. We will provide updates as soon as we have more information.
*Please note: This application is not supported by our Information Technology Services organization. For help, please visit UNCW Starfish.