Knowledge Base

Categories (13)

A collection of articles for new students, faculty & staff that help navigate UNCW technology.

Outlook & Calendar Issues, Distribution Group, Shared Mailbox (MEPF), & Listserv Creation, Changes, or Issues

Account Unlock, Password Resets, Name Changes, Temporary & Guest Accounts, Account Extensions

Appworx, Banner, Canvas, DocuSign eSignature, mySeaport, SeaNet, and ImageNow/WebNow

Wired & Wireless, VPN, Firewall, Web Design & Web Applications, Malware (Virus) Removal

Desktops, Laptops, Cameras, Tablets, Cell Phones, TVs, & Cable TV Service

Cloud-based software, Horizon, Adobe Creative Cloud, Excel, Maple, Word, PowerPoint, OneNote, SAS, SPSS, etc.

Instructor Stations, Computer Labs, Clickers, Lecture Capture, Sound & Video

Office & Mobile Phone Services, Voicemail, Zoom and Echo 360 services

Sharepoint, OneDrive, Sammy, Timmy, Samba, ARC, Server Support, Database Administration, Restore from Backup

SSRS & ODS Reporting, Form Solutions, Google Analytics, Online Survey Tools, ITS Projects

Articles designed to help clients navigate the ITS Request System.

In the event you need to work or take classes remotely, here are some articles that may assist you.