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Location | Contact | Hours

    Randall Library (first floor)
   910-962-HELP (4357)

   Phone Support Hours:
Mon-Sun: 8 a.m. - 12 a.m.
   Walk-In Hours:
Mon-Thu: 8 a.m. - 12 a.m.
Fri: 8 a.m. - 6 p.m.
Sat: 12 p.m. - 6 p.m.
Sun: 12 p.m. - 12 a.m.
Hours are subject to change based on Randall Library schedule. Please view our Calendar here for updated hours.

   Winter Break Hours:
Monday, December 19th - Thursday, December 22nd 8 a.m. - 5pm.
Closed December 23-January 2nd
Tuesday, January 3rd - Friday, January 6th 8 a.m. - 5 p.m.

Hours are subject to change based on Randall Library schedule. Please view our Calendar here for updated hours.

   ITFeedback
Please let us know how to improve ITS services by providing feedback.

ITS Current Projects

Please click the link below for a report of all active ITS-approved projects.
 

Technology Assistance Center (TAC)


How To Create an ITS Service Request

To view written instructions on how to create an ITS Service Request, please view the Knowledge Base (KB) article.
 

ITS Announcements

mySeaport will be temporarily unaccessible on 1/25/2017

Access to mySeaport will be temporarily unaccessible due to system updates, 1-4 a.m., Wednesday, Jan. 25. During this time, you will be unable to access mySeaport's login page. If you need to access Blackboard Learn during this time, visit learn.uncw.edu and login with your UNCW email/domain credentials. Also, use of your UNCW email will not be affected and can be accessed through the link on the UNCW home page (www.uncw.edu). Thank you for your patience and be assured that ITS will restore this service as quickly as possible. If you have any questions, please contact the Technology Assistance Center at 910.962.4357.

ITS wants your feedback and suggestions! 9/20/2016

Please join us at one of the focus groups dedicated to refining our IT service catalog. Your input will enable us to continually improve our IT services. Visit http://uncw.edu/itsd/help/ITSRequestSystem.html for scheduled sessions.

ITS has gone Mobile! 8/11/2016

Information Technology Services (ITS) is proud to announce the launch of their new Guide, “Technology @ UNCW.” The guide provides information on how to get tech help, Office 365, wifi, computer discounts, and so much more! Experience the new “Technology @ UNCW” online or through the app by visiting: https://guidebook.com/app/UNCW/guide/uncwits/!