Answer
All faculty, staff and students have the ability to upgrade their UNCW-owned macOS device using the Self Service+ app or software update.
*Please note: Upgrading to macOS Golden Gate does not require administrative privileges
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Open system settings from the Applications folder.
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On the General pane click Software Update on the right.
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When the Software Update pane opens, you should see macOS Golden Gate upgrade available as long as your device is compatible.
- Click Upgrade Now or Upgrade tonight based on your preference.
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The upgrade process should begin.
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Once the process has been completed, your device will restart and return to a login window with the new version of macOS installed.
*Please note: The upgrade process is anticipated to take around 60 minutes. However, the time may vary based on your internet speed and computer performance.
If you need further assistance, please submit a service request or CHAT with TAC.