How do I Restart a Course in Percipio?

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All faculty, staff and students have the ability to restart a course in Percipio to meet a business requirement or obtain an updated completion certificate.

*Please note: The restart option applies only to courses (not videos or other content types). Restarting creates a new activity record with no previous progress or test scores, and you must meet all completion requirements again. A restarted course generates a new certificate date; your "Digital Badge" remains unchanged. 

How to Restart a Completed Course in Percipio

 

  1. Log in to Percipio with your UNCW credentials.
     
  2. Select "My Learning."
     
  3. Select the course to restart.
     
  4. Select the ellipsis to open the "Actions" menu.

    Example of how to access the "Actions" menu by selecting the vertical ellipsis.
     
  5. Choose "Restart course."
     
  6. Confirm "Restart course."

TECH TIP: If "Restart course" is not available from the "Actions" menu, the course may not be eligible for multiple completions.  


How to Restart an Unfinished Course in Percipio

 

  1. Log in to Percipio with your UNCW credentials.
     
  2. Select "My Learning."
     
  3. Select the course to restart.
     
  4. Select "Launch" to re-launch the course.
     
  5. Select "Restart."


What Happens after Restarting a Course

 

  • A new course record is created.
     
  • Previous progress, test scores, and completion data are cleared for the new record.
     
  • The learner must complete the course again from the beginning.
     
  • After completion, the learner can download an updated certificate with a new date.

If you need further assistance, please submit a service request or CHAT with TAC.

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