Questions Answered in this Article
Answers
All faculty, staff and, students have the ability to upgrade their Mac operating system on their personal computer.
*Please note: The minimum requirement for a Mac on campus is macOS Catalina 10.15. It is not recommended that you use an older system.
Upgrading Your Mac Operating System on Your Personal Computer
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Connect to WiFi. If you're on campus, please use "hawkwifi."
TECH TIP: If you are unable to connect to hawkwifi, temporarily connect to "seahawkguest." You can connect to "seahawkguest" WiFi in the library or in academic buildings. It is not available in the residence halls.
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Go to the upgrade your macOS Apple Support help article.
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Check the minimum hardware requirements of your Mac in the "Check compatibility" section.
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Based on the hardware requirements, upgrade your Mac to at least macOS Catalina 10.15.
New Computer Purchases
Check out our Computer Purchases page! Educational discounts are available when purchasing through the University's Apple or Dell store.
Help Upgrading Your Personally Owned Mac
If you need assistance upgrading your Mac, you can check your computer in at the TAC Walk-in Center, located in Randall Library.
*Please note: Wait times for upgrades can range from 24-48 hours for our technicians to be able to complete this for you.
If you need further assistance, please submit a service request or CHAT with TAC.