Questions Answered in this Article
Answers
*Please note: You must run OS X Mojave or newer to be able to connect to the campus wifi. However, we recommend running the latest version of OS X/macOS that your computer can for security purposes. Apple only supports the 3 latest versions of macOS [as of late 2023 these are Monterey (12), Ventura (13), and Sonoma (14)].
Upgrading Your Mac Operating System on Your Personal Computer
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Connect to WiFi. If you're on campus, please use "hawkwifi."
TECH TIP: If you are unable to connect to hawkwifi, temporarily connect to "seahawkguest." You can connect to "seahawkguest" WiFi in the library or in academic buildings. It is not available in the residence halls.
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Go to the upgrade your macOS Apple Support help article.
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Check the minimum hardware requirements of your Mac in the "Check compatibility" section.
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Based on the hardware requirements, upgrade your Mac to at least macOS Big Sur 11.7.8.
New Computer Purchases
Check out our Computer Purchases page! Educational discounts are available when purchasing through the University's Apple or Dell store.
Help Upgrading Your Personally Owned Mac
If you need assistance upgrading your Mac, you can check your computer in at the TAC Walk-in Center, located in Randall Library.
*Please note: Wait times for upgrades can range from 24-48 hours for our technicians to be able to complete this for you.
If you need further assistance, please submit a service request or CHAT with TAC.