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Notice: Chrome Update Causing Access Issues with Banner Admin Pages+

ITS is aware of an issue affecting access to Banner Admin Pages when using the latest version of Google Chrome (version 142). A recent browser update introduced a "Local Network Access Check" that is causing authentication errors.

Ellucian is actively working on a permanent fix, which is expected in late November or early December.

In the meantime, please use Microsoft Edge as a temporary workaround to access Banner Admin Pages.

We will provide an update as soon as the issue is resolved and access through Chrome is restored.

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    1. Knowledge Base
    2. Software
    3. Browser Issues
    4. How do I Manage my Browser History, Cookies, Cache & Other Site Data?

    How do I Manage my Browser History, Cookies, Cache & Other Site Data?

    Tags cache cookies Browser Firefox apple Google Microsoft Data history mozilla chrome safari Edge

    Questions Answered in the Related Browser's Knowledge Base

    All faculty, staff and students have the ability to manage their browser data.

    • How do I view and delete browser data in Microsoft Edge?

    • How do I clear cookies and site data in Mozilla Firefox?

    • How do I clear cookies and site data in Google Chrome?

    • How do I manage cookies and website data in Safari?


    If you need further assistance, please submit a service request or CHAT with TAC.

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