How do I Clear the Cache and Cookies from my Browser?

Question

• How do I clear the cache and cookies from Internet Explorer?
• How do I clear the cache and cookies from the Mozilla Firefox?
• How do I clear cache and cookies in Safari?
• How do I clear cache and cookies in Google Chrome?

Answer

All faculty, staff and students have the ability to clear the cache and cookies.

Internet Explorer:

1. Click "Tools" (Gear Icon in the top right side of the screen).
    
2. Select "Safety."
    
3. Choose "Delete Browsing History."
   
   
    
4. Un-check "Preserve Favorites website data."
    
5. Check both "Temporary Internet Files" and "Cookies."
    
6. Click "Delete."
   
   

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Mozilla Firefox:
 

1. Click the "Menu" icon (looks like three horizontal bars) in the upper-right hand corner. Then click on "Library."
   
   
    
2. From the new menu, click on "History" and click "Clear Recent History."
   
   
    
3. A new window will appear, asking "Time range to clear," select the appropriate time frame. Also, click on the arrow that says "Details" and make sure the first five options are checked.
   
   
    

4. Click "Clear Now."

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   Safari:
    

1. Open Safari and click "Safari" in the upper left corner.
    
2. Click "Preferences."
   
   
    
3. Click the "Privacy" tab.
   
   
    
4. Choose "Manage Website Data..."
   
   
    
5. Click "Remove All" at the bottom left of the new window.
   
   

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   Google Chrome:

1. Select the "Menu" icon.
   
   
    
2. Click "Settings."
    
3. Scroll to the bottom and click "Advanced."
   
   
    
4. Click "Clear browsing data."
   
   
    
5. Confirm your settings appear the same as the following image, then click "Clear Data."
   
   

If you need further assistance, please submit a service request or CHAT with TAC