Report an issue with your UNCW Account

Have you ever successfully logged in with your account before?

Are you a new employee/account or have you had a recent account name change?

New Employee/Account Recent Name Change

Is this a temporary account?

Yes No I'm not sure

What type of employee/account?

Adjunct

Faculty

Guest

Retired

Staff

Student

Vendor

Other

What type of account do you have?

What type of issue are you having with your account?

2FA/Duo is not working

Account locked

Unable to login

Unable to reset password

Other

Briefly describe the issue.

What are you trying to log into?

Select all of the system/applications affected.

Which Other Systems/Applications are affected?

Please describe in more detail the issue you are experiencing.

The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.

Please provide your preferred contact phone number

Please provide an alternate email address (non UNCW)

What is your account username?

Only enter Username. Do NOT enter passwords.

Your name

Your email address

Verification Code

Other Fields