ITS is aware of an issue affecting access to Banner Admin Pages when using the latest version of Google Chrome (version 142). A recent browser update introduced a "Local Network Access Check" that is causing authentication errors.
Ellucian is actively working on a permanent fix, which is expected in late November or early December.
In the meantime, please use Microsoft Edge as a temporary workaround to access Banner Admin Pages.
We will provide an update as soon as the issue is resolved and access through Chrome is restored.
This service allows users to request assistance to solve Banner issues.
Faculty and Staff
Resolution of general Banner issues.
No charge