How do I Install OneDrive and Sync Files?

Question Answered in Microsoft's Knowledge Base

All faculty, staff and students have the ability to use OneDrive.

*Please note: With OneDrive, you can sync files between your computer and the cloud, so you can get to your files from anywhere - your computer, your mobile device, and even through the OneDrive website at Each UNCW account has 1 TB of storage. If you add, change, or delete a file or folder in your OneDrive folder, the file or folder is added, changed, or deleted on the OneDrive website and vice versa.

Faculty and staff should not sync their work-related files to their personal computer. All faculty, staff and students lose access to their OneDrive upon separation from UNCW.

For more information and support, please visit the OneDrive website.

When asked to sign in, enter your UNCW email address (e.g., and password.

Install and Sync OneDrive


OneDrive on Windows and macOS

OneDrive on Mobile Devices


IOS and iPadOS (iPhone, iPad, iPod Touch)


OneDrive in a Web Browser (

*Please note: Chromebook users will need to use OneDrive on

Fix OneDrive Syncing and Other Issues

If you need further assistance, please submit a service request or CHAT with TAC.

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Article ID: 104520
Mon 4/6/20 6:12 PM
Fri 2/16/24 10:58 AM