How Do I Fix Connection Errors in ImageNow?


Question

How do I fix connection errors in ImageNow?

Answer

     All faculty and staff have the ability to access ImageNow

  1. If you get a connection error in ImageNow (Perceptive Content 7), please check your Connection Profiles. 
  2. You will want both a TEST and a PROD profile. Please open the yellow icon for Perceptive Content and then click on the double arrows in the top left corner. Edit or Create your profiles as follows:

                                 

 

 

 

 


If you need further assistance, please submit a service request or CHAT with TAC.

 

50% helpful - 2 reviews

Details

Article ID: 11634
Created
Fri 3/11/16 8:50 AM
Modified
Tue 9/8/20 10:31 AM