Question Answered in Microsoft Knowledge Base
All faculty, staff and students have the ability to open a shared mailbox and calendar.
*Please note: A shared mailbox makes it easy for a group of people to monitor and send email from a public email alias like seahawks@uncw.edu. When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared address rather than the individual user.
Before a shared mailbox can be opened, a myTAC service request is required to create and/or add users to the shared mailbox. Requests to add a user to an existing shared mailbox must come from the mailbox owner.
If you need further assistance, please submit a service request or CHAT with TAC.