How do I Set Up my UNCW Email on IOS or Android?


All faculty, staff and students have the ability to set up UNCW email (Office 365) on their mobile devices.

*Please note: It is recommended that you download and use the Microsoft Outlook mobile app on all mobile devices to access your UNCW email and calendar. The native app for email and calendars that usually comes pre-installed on your device (i.e., the “Mail” app on your iPhone) may not work with Modern Authentication


  1. Open or download the Microsoft Outlook app from the Apple App Store or the Google Play Store.
  2. Once installed, enter your full UNCW email address (i.e.,, and then tap "Add Account." If Outlook was already installed, open the Menu. From the top left choose "Settings," select "Add Account," and then choose "Add Email Account."
  3. Follow the on-screen instructions to authenticate into your account.
  4. Allow push notifications when prompted to receive new email alerts on your device.

*Please note:  For more assistance with the Outlook app, please visit the Microsoft Support page.

The Microsoft Outlook mobile app for iOS is supported on the two most recent versions of iOS. Please update your device to the latest available version. If you cannot update to the most recent iOS, you can still access Outlook at

If you need further assistance, submit a service request or CHAT with TAC.


Article ID: 12672
Wed 4/27/16 1:42 PM
Thu 12/23/21 11:25 AM