How do I set up UNCW Email (Office 365) on my iPhone/iPad?


How do I set up UNCW email (Office 365) on my IOS device?


All faculty, staff and students have the ability to set up Office 365 email on their IOS devices.

*Please note: Outlook requires IOS 12 and later. Please update your device to the latest available version. If you can’t update to IOS 12, you can still access Outlook at Consider adding a shortcut to the homescreen.

We recommend that you use the Microsoft Outlook mobile app on your mobile device(s) to access your UNCW email and calendar. The native mail and calendar clients may not work with Modern Authentication (i.e. the “Mail” app on your iPhone). 

  1. Open or download the Microsoft Outlook app from the Apple App Store.

    Outlook Microsoft Mobile App Download for Apple App Store


  2. If it's your first-time using Outlook for iOS, enter your full UNCW email address (i.e., then tap “Add Account.” If not, open the Menu > tap “Settings” > “Add Account” >Add Email Account.”

  3. Follow the on-screen instructions to authenticate into your account.

  4. Allow push notifications when prompted to receive new email alerts on your device.

For more assistance with the Outlook app, please visit the Microsoft Support page.


If you need further assistance, please contact the TAC at 910-962-4357, or submit a service request.


Article ID: 12672
Wed 4/27/16 1:42 PM
Tue 5/12/20 4:20 PM