How do I set up UNCW Email (Office 365) on my iPhone/iPad?


All faculty, staff and students have the ability to set up Office 365 email on their IOS devices.

*Please note:  We recommend that you use the Microsoft Outlook mobile app on your mobile device(s) to access your UNCW email and calendar. The native mail and calendar clients may not work with Modern Authentication (i.e., the “Mail” app on your iPhone). 

The Microsoft Outlook mobile app for iOS is supported on the two most recent versions of iOS. Please update your device to the latest available version. If you cannot update to the recent iOS, you can still access Outlook at


  1. Open or download the Microsoft Outlook app from the Apple App Store.

    Outlook Microsoft Mobile App Download for Apple App Store
  2. If it's your first time using Outlook for iOS, enter your full UNCW email address (i.e.,, and then tap “Add Account.”
    If it is not your first time, open the "Menu." Tap "Settings," and then "Add Account" and "Add Email Account."
  3. Follow the on-screen instructions to authenticate into your account.
  4. Allow push notifications when prompted to receive new email alerts on your device.

*Please note:  For more assistance with the Outlook app, please visit the Microsoft Support page.

If you need further assistance, submit a service request or CHAT with TAC.


Article ID: 12672
Wed 4/27/16 1:42 PM
Tue 3/16/21 9:06 AM