How do I Identify Suspicious Emails & What do I do with them?


Question

Answer

All faculty, staff and students should follow these steps when they receive a suspicious or unusual email.

TECH TIP: If you do not recognize the sender's email address, or if the subject and body of the email seem suspicious, forward the email to phishing@uncw.edu. Remember, do not click on any links within the email or open any attachments.  

 

Identifying a Suspicious Email
 

  1. Do you trust the person the email was sent from?
  2. Does the email have an attachment? 
    • If the answer is "Yes," :
      • Only open attachments from senders you trust.
      • Were you expecting the attachment?
      • Is the attachment is password protected?
      • Always be cautious with email attachments when deciding whether or not to open them.
      • If you think the attachment is suspicious, forward the email to phishing@uncw.edu.
         
  3. Does the email have grammar/spelling errors?
    • If the answer is "Yes," that is often a key indicator that the email is suspicious; forward the email to phishing@uncw.edu.
       
  4. Do not click on any links in an email you think may be suspicious.
    1.  Instead, forward the email to phishing@uncw.edu.


What to do with Suspicious Emails

 

  1. If you think you have received a suspicious email, forward the email to phishing@uncw.edu.
     
  2. Once it is forwarded, delete the email.

If you need further assistance, please submit a service request or CHAT with TAC.

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Details

Article ID: 12278
Created
Tue 4/19/16 1:14 PM
Modified
Wed 4/21/21 10:53 AM