How do I Set Up a VPN on my Windows Computer? (New VPN Client)

Tags VPN Windows



All faculty, staff and students have the ability to connect to the VPN on a Windows computer.

*Please note: If you are currently logged in to the OLD VPN client, please disconnect from that before proceeding.

Installation onto a UNCW-owned computer:

  1. If you are using a UNCW-owned computer, access the Software Center from your Start menu (or just type "Software Center" in the search field on your Taskbar to locate).
  2. Once you are in Software Center, click on the "Cisco AnyConnect New Client."

    AnyConnect icon in the software center.


  3. Click "Install."

    Screenshot of the install button for the Cisco AnyConnect New Client
  4. When complete, you will see this screen:

    Screenshot of the "Installation Complete" Cisco AnyConnect New Client
  5. Launch Cisco AnyConnect Client located in your Start Menu.

  6. When prompted, type in your UNCW username and password, and click "OK" to connect.

Installation onto your personal computer:

  1. If you are installing the new Cisco AnyConnect client on your personal computer, go to

    Screenshot of the Cisco AnyConnect Login window
  2. Now follow the instructions provided on the page:

    Screenshot of Cisco AnyConnect instructions window.
  3. Follow the instructions provided:

    Screenshot of each step of the Cisco AnyConnect install instructions.
  4. Launch Cisco AnyConnect Client located in your Start Menu. If you see “asa” as shown in the image below, close the authentication window and type: Then click "Connect."

  5. When prompted, type in your UNCW username and password, and click "OK" to connect.


*Please note: Connections may be slower when using VPN. It is recommended you disconnect when finished with your UNCW work.

If you need further assistance, please contact the TAC at 910-962-4357, or submit a service request.

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Article ID: 12377
Thu 4/21/16 11:31 AM
Tue 7/14/20 8:40 AM

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