How do I Connect my PlayStation 4 to UNCW's Network?


How do I connect my PlayStation 4 to UNCW's Network?


All faculty, staff and students have the ability to connect their PS4 to UNCW's Network.

*Please note: All gaming consoles need to be connected via the wired Ethernet network using a yellow port. Gaming consoles WILL NOT connect to the Hawkwifi wireless network. 

  1. Go to "Settings."

  2. Select "System."

  3. Select "System Information."

  4. You will see your MAC address listed on this screen.

  5. Once you have obtained your MAC address, it will need to be registered on MyDevices using the following information:

    • Go to (You must be on the UNCW campus network to register.) 
    • Enter your UNCW username and password to sign in to My Devices. Follow instructions to add your devices.
  6. You may have 5 total devices registered on My Devices.

Still not connecting?


  1. Try to restart your PS4 to see if that resolves the issue.
  2. Ensure that your Ethernet cord is plugged into a yellow port.
  3. Try to unplug the Ethernet cord from the port, wait 30 seconds, and then re-plug the cord into the port.

If you need further assistance, please submit a service request or CHAT with TAC.

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Article ID: 12682
Wed 4/27/16 2:02 PM
Tue 9/8/20 9:35 AM