Can I use Google Nest or Google Home on UNCW Network?


Google Home and Google Nest

Unfortunately, we cannot support Google Home or Google Nest on the UNCW Network due to changes that Google made to the set-up process.

Google requires a phone or mobile device and the Home/Nest to be on the same Network. It is not possible to connect the Home/Nest to the same Network that phones/mobile devices connect to on campus, so it is not possible to complete the set-up.

The Google instructions on their site ("Set up your Google Nest or Home speaker or display") outline the set-up process and indicate that “a WPA-2 Enterprise Network won’t work.” 

If you need further assistance, please submit a service request or CHAT with TAC.


Article ID: 46587
Fri 1/19/18 8:04 PM
Fri 4/9/21 12:26 PM