How do I Connect my Game Console, Entertainment or Streaming Device to UNCW's Network?


Questions Answered in this Article

Answers

All faculty, staff and students have the ability to connect their entertainment device or game console to the UNCW Network.
 

*Please note: You need to register your device(s) in the myDevices portal before you can connect to either the wireless or wired Network.

If your device has an Ethernet port, you should plug it in (do not use wireless). Why?

Prohibited Devices:
The following devices are not supported on the UNCW network:


Registering Your Device in the myDevice Portal

You may register up to 5 total devices in the myDevices portal.

  1. Locate your device's MAC address.

    TECH TIP: Need help finding your device's MAC address? Check out our knowledge base article, "How do I Find My MAC Address?"

  2. Go to the myDevices Portal.
  3. Login with your UNCW email (without the "@uncw.edu") and password.  

  4. Read and accept the "Acceptable Use Policy."

  5. Under "Manage Devices," select “Add.” 

  6. Complete the form with your device's information. 

    TECH TIP: Do not use special characters in the "Device Name" or "Additional Information" fields, because you will not be able to register your device. If you use special characters, you will receive an "Error Loading Page" message in red. 

  7. Select "submit" to finish registering your device.  

  8. To connect your wireless device proceed to wireless instructions.
    To connect your wired device using an Ethernet cable, proceed to the wired instructions.
     



Connecting to UNCW's Wireless Network
 

*Please note:  If you connected your device to Labnet prior to 08.06.21, you will need to “forget” the Labnet Network. Then, register your device in the myDevices portal, and lastly, reconnect your device to the Labnet Network. 

  1. After you have registered your device in the myDevices portal, choose the “Labnet” wireless Network & connect to the Internet.

    TECH TIP: If your device is still not connecting, try restarting it.  



Connecting to UNCW's Wired Network via Ethernet Cable

TECH TIP: Connecting your device to the Internet with a wired connection (via Ethernet cable) offers you a faster and more stable connection than a wireless connection. This is because you aren't sharing your connection with anyone else. 

  1. After you have registered your device in the myDevices portal, plug one end of your Ethernet cable into your device and the other end into the yellow wall port.

    TECH TIP: If your device is still not connecting, try restarting it.  


If you need further assistance, please submit a service request or CHAT with TAC.

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Details

Article ID: 136634
Created
Fri 8/6/21 5:48 PM
Modified
Fri 8/13/21 3:54 PM