Questions Answered in this Article
Answer
All faculty and staff have the ability to purchase a university-owned computer for university use.
*Please note: This information is for university-owned computers. If you are interested in purchasing a computer for personal use, please view details on our Computer and Devices page.
The UNC System Office has a required bulk IT purchasing program called Combined Pricing Initiative (CPI). The easiest, fastest way to order a computer on campus is to select one of the CPI computers listed in the Dell and Apple Catalogs/Punch-out in uShop (UNCW's eProcurement system). In addition, purchasing from a CPI "Preferred Vendor", currently Dell, allows ITS to provide better support due to:
- Enterprise-grade hardware and support.
- Provide a 4-year ProSupport Plus warranty.
- On-site hardware repair.
- Includes the required 5-year Absolute Resilience license; this software is a silent background application that assists with recovering university assets that may become lost or stolen.
- All other required software and licensing.
How do I purchase an approved (CPI) Apple or Dell computer?
- Log into mySeaport > Select "Employee Essentials" > select "uShop."
- Click either the Dell or Apple link from the "Computers/Electronics" section.
*Please note: If you are ordering an Apple computer, you are required to purchase a 5-yr Absolute Resilience Licence. This must be purchased from the Dell Punch-out (Dell is the reseller) and should be the first item on the list. If the Absolute Resilience license is not listed, please submit a Computer Consultation Request to receive a quote for the license.
- Select and configure a system according to your needs. For specific questions, please contact your Building Consultant by submitting a Computer Consultation Request. For the service type, select "Discuss future computer technology needs to determine what to purchase."
- After your system arrives, your Building Consultant will assist you with setup. Submit a Computer Setup Request. For the service type, select "New computer setup."
How do I submit a Computer Exception to purchase something outside of the approved CPI devices?
- Log into mySeaport > Select "Employee Essentials" > select "uShop."
- Click the "Non-Standard Computer Form" link from the "Computers/Electronics" section.
*Please note: If you are ordering an Apple computer, you are required to purchase a 5-yr Absolute Resilience Licence. This must be purchased from the Dell Punch-out (Dell is the reseller) and should be the first item on the list. If the Absolute Resilience license is not listed, please submit a Computer Consultation Request to receive a quote for the license.
- Fill out the "Non-Standard Computer Request" form.
- After your system arrives, your Building Consultant will assist you with setup. Submit a Computer Setup Request. For the service type, select "New computer setup."
If you need further assistance, please submit a service request or CHAT with TAC.