Dell and Apple are the only approved computer vendors at UNCW for computer purchases.
Dell
Dell is UNCW’s preferred Windows computer vendor through the Combined Pricing Initiative (CPI)* program.
-
Standard Dell laptops and desktops are available through the uShop punchout.
-
UNCW also has access to Dell’s full Enterprise Systems catalog. If the available models do not meet your needs, submit a Dell Custom Quote request. ITS Asset Management will coordinate with Dell and provide purchasing instructions.
Benefits of Purchasing Dell
-
Discounted pricing through CPI
-
Standardized models for easier campus support
-
Enterprise-grade hardware and support
-
Four-year ProSupport Plus warranty
-
On-site hardware repair service
*Announced on May 5, 2010, by UNC General Administration, the Combined Pricing Initiative (CPI) program is mandatory for all UNC system campuses. It establishes uniform computer pricing and standard configurations.
Apple
Apple computers are not part of the CPI program; however, the full Apple catalog is available through the uShop punchout.
Purchasing a Computer in uShop (Instructions)
-
Log into mySeaport > Select "Employee Essentials" > select "uShop".
-
Click the link for either Dell or Apple.
-
REQUIRED: All computers must be purchased with an Absolute Software licence.
-
Dell: 5-yr Absolute licence is bundled with your purchase, no action required.
-
Apple: 5-yr Absolute licence must be purchased and added to your cart through the Dell punch-out (reseller).
-
Select a computer.
Need help? Submit a Computer Consultation Request and a ITS Client Solutions technician will contact you.
-
REQUIRED: After the computer arrives, submit a Computer Setup Request.
Non-Standard Computer Requests
Exceptions to the Dell/Apple standard may be approved in limited situations, such as:
-
Research equipment that includes a computer from another manufacturer
-
Systems requiring proprietary software and vendor-supported hardware
-
Other specialized business or research needs
Requesting a Non-Standard Computer Request
Complete the Non-Standard Computer Request Form in uShop:
-
Log in to mySeaport.
-
Select Employee Essentials → uShop.
-
Click Non-Standard Computer Request Form next to the Dell link.
-
ITS Asset Management will review the request and determine eligibility for approval.
Exceptions are not approved based on personal preference or lower pricing from other manufacturers (e.g., Lenovo or HP).
If you need further assistance, please submit a service request or CHAT with TAC.