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ITS Has Planned Maintenance the Weekends of Nov. 15-17 & Nov. 22-24
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We will perform system maintenance during the weekends of Nov. 15-17 and Nov. 22-24. Please plan accordingly, as all systems and services are subject to intermittent interruptions. Planned maintenance windows allow ITS to work on various campus systems, applying important updates, upgrades, and security patches to keep our systems secure and reliable. For more details on how this affects you, please check out our news page detailing the
Planned Maintenance Weekend Nov. 15-17 & Nov. 22-24
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New Phone System Quick Start and End User Guides?
Knowledge Base
Communication Services
Phone and Voicemail
How do I Update my Phone Number & Address on File with the University?
Knowledge Base
Banner, Canvas, mySeaport, SeaNet, DocuSign
mySeaport & SeaNet
What are the Fees and other Charges for Communication Services?
Knowledge Base
Communication Services
Phone and Voicemail
How do I Make Local and Long-Distance Calls or Contact the Campus Operator?
Knowledge Base
Communication Services
Phone and Voicemail
How do I Register or Update my Password Change Authentication Methods?
Knowledge Base
UNCW Account
How do I use my UNCW Softphone?
Knowledge Base
Communication Services
Phone and Voicemail
How do I find the MAC Address on my Cisco IP Phone?
Knowledge Base
Communication Services
Phone and Voicemail
How do I Configure Speed Dials on my Phone?
Knowledge Base
Communication Services
Phone and Voicemail
How do I Configure Call Forwarding on my phone?
Knowledge Base
Communication Services
Phone and Voicemail
How do I Set Up and Manage Voicemail?
Knowledge Base
Communication Services
Phone and Voicemail
How do I Install the UNCW Softphone Jabber Client?
Knowledge Base
Communication Services
Phone and Voicemail