How Do I Register or Update My Password Change Authentication Methods?

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Answer

All UNCW accounts (faculty, staff, students and guests) can register or update their password change authentication methods after the first login.

New User / First-Time Login
 

  1. Locate your UNCW Account information:
     
    • Undergraduate students
      • Undergraduate students - Your account information can be found in the Admissions Portal under "Student Information" and "Enrollment Information" after viewing your decision letter.
         
    • Graduate students - Your account information can be found on the second page of your decision letter.
       
    • Faculty, staff & guests - As part of the onboarding process, you will receive your first-time login information in a welcome email sent to the personal email address given on your job application. If you are an existing faculty or staff member taking classes, you will use your existing UNCW faculty/staff email for coursework.
       
  2.  Log in to mySeaport with the provided email address (e.g., abc1234@uncw.edu) and password.

    TECH TIP: If your password is not working 24 hours after receiving your account information, please submit the Report an issue with your UNCW Account service request, and please know that you will be required to verify your identity.

  3. After logging in to your account, you will see a screen that states "Let's keep your account secure." Click Next. 
     

  4. Follow the on-screen instructions to register the authentication methods. After registration, change your password.

 

*Please note: You must enroll in Two-Factor Authentication (2FA) for additional security. For more information, please refer to the How Do I Use Microsoft Authenticator for Two-Factor Authentication (2FA)? knowledge base article.


Update Authentication Methods
 

  1. Go to myaccount.microsoft.com, and log in.
     
  2. Click “Update Info” inside the “Security info” panel.
     
  3. Click “Add Sign-in Method” to add a new authentication method, or “Change” or “Delete” to modify an existing authentication method.

    Click “Add Sign-in Method” to add a new authentication method, or “Change” or “Delete” to modify an existing authentication method.
     
  4. Follow the on-screen instructions to update the authentication method.

If you need further assistance, please submit a service request or CHAT with TAC.

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