Why request this service?

This service is to be used exclusively for submitting tickets during any ITS Maintenance Weekend. Submit a ticket if you experience any issues with the following systems.

Systems include:

• AppWorx
• Banner Admin Pages
• Banner (Finance, Financial Aid, HR, Student)
• SeaNet
• Degree Works
• ODS/Reporting
• SAMBA File Shares (JOBP)
• Other systems that connect to Banner

ITS Maintenance Weekend: 

A list of pre-approved maintenance weekends can be found here.

Communication: 

Updates will be emailed to the systems coordination team and campus testers during the maintenance weekend.

Who can request this service?

Faculty & Staff

Are there any fees or additional costs?

There are no fees or additional costs for this service.