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How Do I Set Up a VPN Connection on my Windows Computer?


Question

How do I set up a VPN connection on my Windows computer?

Answer

All faculty, staff and students have the ability to connect to the VPN on a Windows computer.

(NOTE: If you already have VPN installed and are receiving a "No license" error, uninstall and follow these instructions.)

 The VPN (Virtual Private Network) allows for authenticated, encrypted connections to UNCW campus computing resources through the firewall. You can access and use the Web servers and any other UNCW computing services from off-campus locations as if you were on campus. We recommend that any files you wish to access from off-campus through the VPN be moved to a shared server (such as SAMMY or TIMMY), rather than connecting to a local desktop in your office.

For instructions on how to use remote desktop between two Windows machines, please see this article.


NOTE: These instructions will work with Windows 7 - 10. Please note that both the download and the VPN client will only work off-campus. You can call or bring your computer to TAC if you need assistance setting up VPN.

  1. Open Internet Explorer and enter https://asa.uncw.edu. Enter your UNCW email address and password.Inline Image
  2. On the left sidebar, select "Anyconnect."
  3. Then select "Start Anyconnect."
  4. Acknowledge the IE security warning (if it occurs) by clicking “OK.”Inline Image
  5. The download may fail, which will present this message below. Click the link as advised by the error message. If your download succeeds, continue to Step 6.Inline Image
  6. When prompted by Internet Explorer select “Run”Inline Image
  7. Once the program has fully downloaded, the installation wizard will appear. Click "next" to continue.                     Inline Image 
  8. After the installation is complete click “Finish.”Inline Image
  9. Launch the "Cisco Anyconnect" program that just installed. In Windows 10 and 7, press the windows logo on your keyboard and type that into the search bar on the bottom left. In Windows 8,  return to the Metro screen by pressing the Windows key and type “VPN.” This will automatically present a search box on the right side of the screen with “Cisco AnyConnect” being the first result. Launch “Cisco AnyConnect”. Inline Image
  10.  After opening AnyConnect, your screen will return to the desktop at which time you should see the application in the bottom right hand corner of the screen. Enter “asa.uncw.edu” into the empty box and click connect. Inline Image
  11.  After clicking connect you will be prompted to enter your domain credentials (which is identical to your email login information).
  12. After entering your information correctly you will be successfully connected to VPN.Inline Image

Note: You may notice a slower connection when using the VPN. Therefore, it is recommended you disconnect from it when finished with your UNCW work. To connect again, just complete step 7 above. You will just need to press the connect button.


If you need further assistance, please contact the TAC at 910-962-4357, or submit a service request.

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Details

Article ID: 12377
Created
Thu 4/21/16 11:31 AM
Modified
Sat 11/11/17 10:34 PM