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How do I set up a VPN Connection on my Windows Computer?


How do I set up a VPN connection on my Windows computer?


All faculty, staff and students have the ability to connect to the VPN on a Windows computer.

*Please note: If you already have VPN installed and are receiving a "No license" error, uninstall and follow these instructions.

The VPN (Virtual Private Network) allows for authenticated, encrypted connections to UNCW campus computing resources through the firewall. You can access and use the Web servers and any other UNCW computing services from off-campus locations as if you were on campus. We recommend that any files you wish to access from off-campus through the VPN be moved to a shared server (such as SAMMY or TIMMY), rather than connecting to a local desktop in your office.

For instructions on how to use remote desktop between two Windows machines, please see this article.

*Please note: These instructions will work with Windows 7 - 10. Please note that both the download and the VPN client will only work off-campus. You can call or bring your computer to TAC if you need assistance setting up VPN.


  1. Open Internet Explorer and enter Enter your UNCW email address and password.
  2. On the left sidebar, select "Anyconnect."
  3. Then select "Start Anyconnect."
  4. Acknowledge the IE security warning (if it occurs) by clicking “OK.”
  5. The download may fail, which will present a message containing a link. Click the link as advised by the error message. If your download succeeds, continue to Step 6.
  6. When prompted by Internet Explorer select “Run.”
  7. Once the program has fully downloaded, the installation wizard will appear. Click "next" to continue.
  8. After the installation is complete click “Finish.”
  9. Launch the "Cisco Anyconnect" program that just installed. In Windows 10 and 7, press the windows logo on your keyboard and type "Cisco Anyconnect" into the search bar on the bottom left.
    In Windows 8, return to the Metro screen by pressing the Windows key and type “VPN.” This will automatically present a search box on the right side of the screen with “Cisco AnyConnect” being the first result. Launch “Cisco AnyConnect”. 

  10.  After opening AnyConnect, your screen will return to the desktop at which time you should see the application in the bottom right corner of the screen. Enter “” into the empty box and click Connect. 

    Screenshot of the Cisco Anyconnect program.

  11.  After clicking Connect you will be prompted to enter your domain credentials (which is identical to your email login information).
  12. After entering your information correctly you will be successfully connected to VPN.

*Please note: You may notice a slower connection when using the VPN. Therefore, it is recommended you disconnect from it when finished with your UNCW work. To connect again, just complete step 7 above. You will just need to press the Connect button.

If you need further assistance, please contact the TAC at 910-962-4357, or submit a service request.

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Article ID: 12377
Thu 4/21/16 11:31 AM
Thu 5/24/18 8:51 PM