Since the release of Edge version 143 on Dec. 4 and Chrome version 142 on Oct. 28, you may not be able to access Banner Admin Pages. This issue is related to recent browser security updates. To resolve this, Ellucian will release an update on Dec. 11. We will test the update in our development environment before rolling it out to production on Dec. 21.
In the meantime, please use the workarounds found on our How do You Resolve Banner Admin Page Errors? knowledge base article.
All faculty, staff and students have the ability to manage their browser data.
How do I view and delete browser data in Microsoft Edge?
How do I clear cookies and site data in Mozilla Firefox?
How do I clear cookies and site data in Google Chrome?
How do I manage cookies and website data in Safari?
If you need further assistance, please submit a service request or CHAT with TAC.