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How Do I Set Up a VPN Connection on a Mac?


Question

How do I set up a VPN connection on a Mac?

Answer

All faculty, staff and students have the ability to set up a VPN connection off-campus on personal computers and on UNCW-owned Apple computers.

  • NOTE: If you already have VPN software installed and are receiving a No License error, uninstall the client and follow these instructions.
  • NOTE: You will need to make sure you have Java (http://java.com) installed before following the steps below.

Method 1
(If Method 1 does not work for you, please use Method 2, located below.)

  1. Go to https://asa.uncw.edu. (This link will only work if you are off campus.)
  2. Log on with your UNCW username (without the @uncw.edu) and password.

  3. Select Download.

  4. The installed client will have an icon like this:

  5. Open the application.

  6. Type asa.uncw.edu into the text box and click connect.

  7. You will be asked to log in with your UNCW username and password.         

 
             Method 2

               (If Method 1 does not work for you, please use Method 2.)

  1. Open System Preferences.
  2. Select Network.
  3. Click the " + " button.
  4. Enter the settings below and select Create.
  5. Enter " asa.uncw.edu " for your address, your username and your password.
  6. Select Authentication Settings and type "seahawk" for shared secret, UNCW_VPN for group name.
    (
    NOTE: These are case sensitive.)
  7. Select the VPN icon in the menu bar and click connect.  (You will be able to connect and disconnect from VPN with this menu.)


If you need further assistance, please contact the TAC at 910-962-4357, or submit a service request.

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Details

Article ID: 14131
Created
Mon 6/27/16 3:39 PM
Modified
Sat 11/11/17 10:40 PM