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Notice: Widespread Technology Service Disruptions+

Users are experiencing disruptions when accessing various technology services, including Microsoft 365 (Outlook, Copilot, Teams, OneDrive and other applications), Google, Zoom and AWS-hosted services.

These disruptions appear to be affecting multiple technology providers across the industry. The companies involved are investigating and working to restore normal service.

ITS is monitoring the situation and will share updates as more information becomes available. We appreciate your patience as these issues are addressed.

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    1. Knowledge Base
    2. Software
    3. Miscellaneous Software

     Miscellaneous Software

    Help articles on various software applications used across the university.

    Articles (17)

    How do I get access to UNCW's Canva Team?

    How Do I Install & Use SPSS?

    How do I Install and License JMP on a Personally-Owned Windows or Mac Computer?

    How do I Install and Use Mathematica?

    How Do I Install Maple?

    How do I Install PENS (Program Enrollment and Analysis System)?

    How do I Install Read & Write Literacy Software on a Mac?

    How do I install Read & Write Literacy Software on a PC?

    How Do I Install, Access, or Renew SAS?

    How do I Resolve "Webcam Not Configured or Detected" Errors in the Respondus Lockdown Browser?

    How do I Take an Exam using LockDown Browser?

    How do I Update SAS License Files for YYYY (ex: 2023)?

    How do I Use Admin By Request for Temporary Administrator Access on my UNCW-owned Computer?

    What is Alertus and How Do I Verify Functionality?

    Where do I go to Order a Discounted Stata/SE Perpetual License?

    How do Faculty download Respondus Test-Building Software?

    How do I Access Azure for Students (previously known as Azure Development Tools for Teaching)?

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