How do I Connect my Apple TV to UNCW's Network?


Question

Answer

All faculty, staff and students have the ability to connect their Apple TV to UNCW's Network.
 

Connecting Apple TV to UNCW's Network
 

  1. Plug the Apple TV into Ethernet (yellow port).
     
  2. Go to "Settings."
     
  3. Open "General."
     
  4. Choose "About."
     
  5. Make note of the MAC address, listed next to “Ethernet Address.”
     
  6. Register your Apple TV through the myDevices portal (only available from on-campus).
    Need help? Please follow the instructions in the How do I Connect My Wired Entertainment Device to the Network? knowledge base article.


Device Still Not Connecting?
 

  1. Try to restart your Apple TV to see if that resolves the issue.
     
  2. Ensure that your Ethernet cord is plugged into a yellow port.
     
  3. Try to unplug the Ethernet cord from the port, wait 30 seconds, and then re-plug the cord into the port. 

If you need further assistance, please submit a service request or CHAT with TAC.