Questions Answered in this Article

• How do I Setup OneDrive Desktop Client in Windows?

• How do I Setup OneDrive Folder Backup in Windows?

• How do I Setup OneDrive in MacOS?

Answer

All faculty and staff have the ability to setup the OneDrive desktop client, transfer their data from Sammy to OneDrive and setup OneDrive folder backup on their UNCW-owned computer.

How do I Setup OneDrive Desktop Client

1. Click the Windows Start button located in the lower left corner of your screen, and then type "OneDrive." The application will be shown in the program list. Press Enter or select the OneDrive app.
   
   
    
2. Enter your UNCW email address (e.g., sammyseahawk@uncw.edu). Select Sign in.
   
   
    
3. Select Work or School.
   
   
    
4. Click Next.
   
   
    
5. Click Later.
   
   
    
6. Setup complete. Click "Open my OneDrive folder" to finish.
   
   
    
7. OneDrive is now accessible in File Explorer.
   
   

How do I Setup OneDrive Folder Backup?

1. Locate the OneDrive desktop client icon in the notification area. You may need to click the caret to view all icons.
   
   
    
2. Right-click on the icon to bring up the menu, and select Settings.
   
   
    
3. Click the Backup Tab, and then click Manage backup.
   
   
    
4. Click Start Backup.

   TECH TIP: OneDrive does not allow certain character types in file and folder names " * : < > ? / \ |   

   When configuring your backup, you may receive an error if a file or folder contains one of those characters. Simply navigate to that file or folder, and rename the object prior to completing the backup process. 

   For a complete list of restrictions and limitations, view Microsoft Support.

   
    
5. Setup Complete. Click View sync progress or "X" out of the window to continue.
   
   
    

How do I Setup OneDrive in MacOS?

1. Open OneDrive by selecting it from your Applications folder in Finder.
   
   
    
2. Enter your UNCW email address (e.g., sammyseahawk@uncw.edu). Select Sign In.
   
   
    
3. Click Next on the next four panels.
   
   
   
   
   
   
   
   
    
4. Click Later.
   
   
    
5. Click "Open OneDrive Folder."
   
   
    
6. Your OneDrive - UNC-Wilmington folder is now listed in the left navigation pane in Finder.
   
   

If you need further assistance, please submit a service request or CHAT with TAC.