How do I Get Help when TAC is Closed?

Answer

All faculty, staff and students have various support options when TAC is closed.

*Please note: Hours of operation for the Technology Assistance Center can be found in our TAC support hours calendar.

  1. Search the myTAC Portal Knowledge Base for self-service solutions.

  2. For many common account questions, view the knowledge article How do I Resolve Common Account Issues?

  3. For 24/7 Canvas support options, view the knowledge article How do I Get Help with Canvas?
     
  4. For support for equipment checked out from the Technology Assistance Center, view the knowledge article Where can I find Loaner Computer Equipment to Check Out on Campus?
     
  5. Submit a service request to receive a response when the Technology Assistance Center reopens.
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