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Knowledge Base
myTAC Client Portal
myTAC Client Portal
Articles designed to help clients navigate the ITS Request System.
Articles (16)
How do I add a Service to "My Favorites"?
How do I Attach an Email (or other Document) to a myTAC Ticket?
How do I Check the Status of a Ticket?
How do I Edit a Knowledge Article?
How do I find Knowledge Articles I Own ?
How do I Get Help when TAC is Closed?
How do I Report Time in our Ticketing System?
How do I Submit a Ticket for Someone Else through the myTAC Service Catalog?
How do I Submit a Ticket or Request using the myTAC portal?
How do I Update or Cancel my Submitted myTAC Ticket?
How do I Use Related Articles to associate Knowledge Base Articles?
How do I use Templates when Writing a Knowledge Base Article?
How do I use the myTAC client portal to Submit a Service Request?
How do I view my submitted tickets in the myTAC portal?
How do I Write and Submit Knowledge Base Articles?
What are the Differences between Incident, Problem, Change, Release and Service Request?
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