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TAC Walk-Up Support Closed Jan. 31–Feb. 3 Due to Winter Weather Conditions +
The Technology Assistance Center (TAC) walk-up support will be closed from Saturday, Jan. 31, through Tuesday, Feb. 3, due to winter weather. Chat support will remain available. For the most up-to-date support hours, please view our calendar and remember our TAC team is here to help. Visit UNCW Alert for the latest information about weather conditions from university officials.
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    1. Knowledge Base
    2. UNCW Account
    3. Two-Factor Authentication (2FA) & Security
    4. How Do I Resolve Common Account & Two-Factor Authentication Issues?

    How Do I Resolve Common Account & Two-Factor Authentication Issues?

    Tags Authentication Account login password domain UNCW update Application Myseaport change Error VPN issues mobile First help time Duo Factor 2fa keyfob two Email

    Select the question that best fits your account issues:

    • How Do I Log in to My UNCW Account for the First Time?

    • How Do I Use Duo for Two-Factor Authentication?

    • How Do I Use Microsoft Authenticator for Two-Factor Authentication? 

    • How Do I Change or Reset My UNCW Account Password?

    • How Do I Register or Update My Password Change Authentication Methods?

    • How Do I Unlock My UNCW Account?

    • How Do I Log in to the VPN With Two-Factor Authentication (2fa)?

    If you need further assistance, please submit a service request. If you can log in to your account, CHAT with TAC.

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    How Do I Log in to My UNCW Account for the First Time?

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