Since the release of Edge version 143 on Dec. 4 and Chrome version 142 on Oct. 28, you may not be able to access Banner Admin Pages. This issue is related to recent browser security updates. To resolve this, Ellucian will release an update on Dec. 11. We will test the update in our development environment before rolling it out to production on Dec. 21.
In the meantime, please use the workarounds found on our How do You Resolve Banner Admin Page Errors? knowledge base article.
How Do I Log in to My UNCW Account for the First Time?
How Do I Use Duo for Two-Factor Authentication?
How Do I Change or Reset My UNCW Account Password?
How Do I Register or Update My Password Change Authentication Methods?
How Do I Unlock My UNCW Account?
How Do I Log in to the VPN With Two-Factor Authentication (2fa)?
If you need further assistance, please submit a service request. If you can log in to your account, CHAT with TAC.