Why request this service?
*Please note: Acceptance of the administrator access agreement is required. Therefore, this service request must be submitted only by the individual requesting administrator access.
This access is TEMPORARY and is evaluated every 90 days. Access is automatically removed if the service has not been used for over 90 days and must be requested again to regain access.
To better protect university stakeholders from IT security threats, UNCW computers are not provided with local administrator privileges. We recognize that administrator privileges are sometimes necessary to facilitate instruction, research, and other university business.
Most university-approved software is available via Software Center on Windows and Self Service on macOS, which does not require administrator access and should be used for software installs.
Administrative access should only be requested for the following reasons:
- Non-standard device setting configuration (e.g., research lab computing for long-term off-campus research projects, server administrator access for ITS Staff)
- Shared research and/or classroom lab computing requiring elevated account privileges (this is reviewed on an annual basis)
- Software that can ONLY be run with elevated privileges (this is rare)
Individual(s) requesting administrator access (e.g., to install university-approved software) should submit their request here. You will need to provide the machine's service tag (Windows) or serial number (Mac) and include a brief justification. Please CHAT with TAC via the myTAC portal if you require assistance making this request.
What are the features of this service?
Faculty/Staff options:
- Temporary administrator password
- Permanent administrator access to their university-owned device
IT Administrators additionally have these options:
- Administrator account access to a group of machines on campus (i.e., a Computer lab)
- Server administrator access
Student Options:
- Administrator access for research purposes
- Elevated network permissions to allow access to network resources such as remote desktop.
*Please note: Admin rights are not automatically extended in conjunction with the extension of a UNCW account. Inactivity of 90 days will terminate admin user privileges.
Who can request this service?
Faculty/Staff, IT Administrators, Students engaged in research, teaching, work-study, or work-assist
Are there any fees or additional costs?
No additional cost