How do I Connect my Windows Device to Hawkwifi?


All faculty, staff, and students have the ability to connect Windows computers to Hawkwifi.

  1. Locate the Internet Access button in the bottom right-hand corner.

    locate internet wireless button

  2. Click on "Hawkwifi" and then the "Connect" button.

  3. If a security prompt appears, choose "Connect."

    sign in screen

  4. You will now be connected to hawkwifi.

*Please note: If the above instructions do not work for you, some additional settings may need to be adjusted. The following instructions should address the majority of these settings.

  1. "Open Network & Internet Settings" menu by right-clicking the Internet icon in the bottom right of the desktop screen.

    desktop screen

  2. Open the "Network and Sharing Center."

    Network and sharing center

  3. Click "Set up a new connection or network."

    set up a new connection or network

  4. Select "Manually connect to a wireless network" and click "Next."

    manually connect to a wireless network image

  5. Fill out Network name as "Hawkwifi." Security Type should be set to "WPA2-Enterprise." Encryption Type should be set to "AES."

    network information

  6. You will now get a prompt informing you that hawkwifi was successfully added. Next, we are going to "Change connection settings."
  7. From the "Network Sharing Center" in the "Control Panel" Go into the "Security" tab.

    change connection settings

  8. Click on the "Advanced Settings" button.
  9. Check the box to "Specify Authentication mode," and choose "User authentication" from the drop down menu.

    Advanced settings, user authentication

  10. Click the "Save Credentials" button, and insert your username and password in the prompt.

    save credentials screenshot

  11. Go back to the "Security" tab we landed on in step 7, and now click the "Settings" button.

    settings menu

  12. Make sure the first check box called "Validate Server Certificate" is checked, and then check "Addtrust External CA Root" in the menu.

    protected EAP properties

  13. The last setting to be adjusted can be found within the "Configure" button of the "Security" tab. If you are on a personal computer (i.e., you don't use UNCW username and password to log into the computer) you will want this box to be UNCHECKED. Otherwise, if you use UNCW credentials to log into the computer, then leave this box CHECKED.


If you need further assistance, please submit a service request or CHAT with TAC.


Article ID: 14912
Wed 7/20/16 11:37 AM
Sat 8/7/21 7:54 AM