How do I Order Non-Creative Cloud Applications for my Office Computer?


Question

Answer

All faculty and staff have the ability to request non-Creative Cloud software.

*Please note: It is the department's responsibility to keep track of software licensing. This information may be needed if a computer is re-imaged or a new computer is set up for the user. If this information cannot be obtained from the department, the software may not be able to be re-installed or transferred to a new machine.  


 

Adobe Applications Not Part of UNCW’s Creative Cloud License:
 

Adobe Applications that Need to be Purchased Separately:
Captivate
Contribute
*Please note: UNCW now uses a Content Management System called Cascade. If you need Contribute, please contact Tami Mansur at mansurt@uncw.edu before purchasing to see if a license can be reallocated to you or your department.
ColdFusion Enterprise
Director
Font Folio
FrameMaker
Presenter

 



Order Process:

 

  1. Request a quote for "Pricing" and a "Catalog Number" by contacting the vendor, SHI, at SouthEastTeamEDU@SHI.com.

    *Please note: Purchasing the software CD is not necessary since you can Remote Desktop to your university computer and use the software installed on it, from any machine off-campus. 

  2. To Order:
    1. Log in to UShop.
    2. From the home page, select the "Adobe" button, which will open an "Order Form" with instructions.
    3. Enter the "Product Description," "Catalog No," "Quantity" and "Price" into the appropriate fields. Attach the quote you received to the Requisition for ease of ordering.
    4. To simplify ordering and tracking, add the name of the individual who will receive the software in the "Ship-To" field.
    5. If ordering multiple licenses, you can add a "Comment" or " Internal note" in uShop.
       
  3. Once you receive the license confirmation from SHI:
    1. Submit the service request  Software Installations, Updates and License TransfersAttach your confirmation PDF to the ticket and be certain to note the name of the individual that the license was purchased for.
    2. Receive the order in uShop.
    3. File the confirmation of purchase/license information in a safe place.
       

*Reminder: Please keep track of software licensing information. If this information cannot be obtained from the department, the software may not be able to be re-installed or transferred to a new machine.


If you need further assistance, please submit a service request or CHAT with TAC.