How do I Update or Cancel my Submitted Service Catalog Ticket?

Answer

All faculty, staff and students can modify their existing tickets.

  1. First, find the ticket that you would like to update or cancel.
     
  2. Next, click the title of the ticket that you would like to update or cancel:

    Ticket requests

     

  1. After you have opened the ticket you can either update the ticket to add a comment or new relevant information, or cancel it by withdrawing the request:
     


Test ticket


If you need further assistance, please submit a service request or CHAT with TAC

 

Details

Article ID: 32051
Created
Wed 6/14/17 3:19 PM
Modified
Tue 6/30/20 9:24 AM