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Notice: ITS has Scheduled Maintenance Weekend Oct. 16 (5 p.m.) to Oct. 19 (8 a.m.)+

As part of our preapproved scheduled maintenance weekends, from Oct. 16 (5 p.m.) to Oct. 19 (8 a.m.), ITS will be performing maintenance work on various campus systems. These windows allow ITS the opportunity to patch and upgrade UNCW systems, which are required to keep our systems and data secure and highly available. For more details on how this affects you, please check out our news page detailing the Maintenance Weekend Oct. 16 (5 p.m.) to Oct. 19 (8 a.m.).

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    1. Knowledge Base
    2. Teleworking
    3. Communication Services
    4. Phone and Voicemail

     Phone and Voicemail

    UNCW Softphone and voicemail information.

    Articles (8)

    How do I use my UNCW Softphone?

    Cisco VoIP Phone System Quick Start and End User Guides?

    How do I Install the UNCW Softphone Jabber Client?

    How do I Set Up and Manage Voicemail?

    How do I Configure Speed Dials on my Phone?

    How do I Configure Call Forwarding on my phone?

    How do I Make Local and Long-Distance Calls or Contact the Campus Operator?

    How do I find the MAC Address on my Cisco IP Phone?

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